MTS Training & Consulting helps growing and changing organizations improve onboarding, workforce readiness, and employee performance through practical systems, clear processes, and targeted change support.
What We Do
Organizations don't just need training — they need people who know what to do, when to do it, and how to adapt when things change. MTS steps in where onboarding, performance, or change is breaking down, figures out what's actually broken, and builds the system to fix it.
We work with growing and changing organizations — new leadership, new processes, new technology, new hires at scale — who need someone who has operated inside complex organizations and knows how people, process, and performance fit together.
You bring us the messy people, process, and performance problem. We figure out what's broken, design the system, and help you implement it.
Services
Every engagement is shaped around your organization's specific goals — not a generic curriculum.
We assess what happens from hire to readiness to independent performance, identify the gaps, and rebuild the system around them.
We help you implement a new process, technology, structure, policy, or way of working — without months of confusion and friction.
Before you spend money building training, we determine whether training is actually the solution.
Course development, workshops, and facilitation remain available as supporting services within any engagement.
Where to Start
Most organizations know something isn't working — onboarding takes too long, a rollout stalled, training isn't moving the needle — but not exactly why. The Workforce Readiness Diagnostic finds out.
A focused consulting engagement where we assess your onboarding, training, and performance systems, interview key stakeholders, review your materials and processes, identify the gaps, and deliver an actionable roadmap.
Diagnostic findings often shape a larger implementation engagement, scoped and priced to what your organization actually needs.
About
I've spent my career inside complex organizations figuring out how people, processes, learning, and operations fit together — not studying it from the outside, but running it from the inside: building the onboarding, training, and performance systems that large, regulated organizations depend on.
MTS Training & Consulting brings that experience to organizations navigating growth, change, or performance gaps — translating what works in complex, high-stakes environments into practical systems for yours.
Proof
A few examples of the kind of organizational problems this work solves, sanitized for confidentiality.
An inefficient training support process contributed to delays in responding to user requests and resolving issues.
Evaluated the existing workflow, identified process bottlenecks, and redesigned the support and ticketing process to improve request routing, tracking, and resolution.
40% reduction in response time.
A complex training operation required scalable systems to support registration, scheduling, learner communication, attendance, certification, and program administration.
Developed and improved operational systems for registration, scheduling, attendance tracking, certificates, learner communication, forecasting, process documentation, and workflow management.
Infrastructure supporting:
Users experienced barriers to accessing and effectively using an enterprise platform.
Identified user needs and developed targeted training and performance support to improve platform readiness, access, and adoption.
25% increase in user accounts/access.
A large technical training program required updated curriculum, instructional resources, and learning materials to support workforce readiness.
Modernized curriculum and instructional resources — including 23 learning objectives, 36 instructional models, and 154 training aids — supporting a training environment of 19 laboratories and 6 classrooms.
Supported 480+ adult learners while maintaining a 100% graduation rate.
A geographically dispersed workforce required greater access to formal professional development and education opportunities.
Supported enterprise professional development program operations, resource coordination, and formal education placement for a workforce of approximately 70,000 personnel.
30% increase in formal-school placements.
Our Process
We learn about your people, processes, and goals.
We identify opportunities and gaps.
We build practical solutions tailored to your organization.
We support rollout and adoption.
We measure effectiveness and recommend improvements.
Bring us the messy people, process, or performance problem. Start with a Workforce Readiness Diagnostic, or schedule a consultation to discuss your project.
Or email us directly at info@mtstc.com